How We’re Supporting You During Coronavirus

JG King Homes are committed to keeping you updated on how we are responding to and supporting our customers during the circumstances surrounding COVID-19 (coronavirus).

Please be assured that we are being highly vigilant in our offices and display homes across Victoria. The health and safety of our homebuyers, visitors, employees and the community are our highest priority. We are focused on maintaining a safe and healthy environment.

Updated 23rd of September 2021

Updates - Metro Melbourne

Our display homes and office in Metro Melbourne will be temporarily closed and will open as per their normal business hours once lockdown restrictions ease.

You can view our displays from the comfort of your own home with our virtual tours here.

Updates - Regional Victoria

Following the announcement from the Premier, City of Greater Geelong are currently in lockdown. The colour selection rooms in our office and display homes in Geelong will remain closed.

City of Ballarat has eased their restrictions. From the 23rd of September, the colour selection rooms in our offices and display homes will open as per their normal business hours.

In Regional Victoria (except Geelong), the colour selection rooms in our offices and display homes are currently open as per their normal business hours.

We ask if you are in City of Greater Geelong or Metro Melbourne to please adhere to the restrictions in your area. We will be checking your ID upon entry in our displays and colour selection rooms inline with the Government requirements.

Please click here to find your nearest display home.

COVID Safety

The protection, health and safety of our customers and visitors is of paramount importance to us. To help you feel comfortable in continuing to plan the build of your new home and in line with the advice from the Australian and Victorian Government, we have implemented the following COVID safe operations and entry requirements in all our display homes and colour selection rooms:

  • Fitted face mask mandatory
  • Display homes and colour selection rooms are open to a density quotient of 1 person per 4m²
  • You must check-in with our QR codes.
  • ID checks upon entry will be mandatory
  • We are practising social distancing measures in all JG King Home locations.

Conditions of entry to display homes and colour selection rooms:

1. If you or anyone in your family is feeling unwell, we ask that you reschedule your visit for a later time.

2. If you or any members of your household have recently returned from overseas travel, we ask that you adhere to Federal Government directive to self-quarantine for 14 days and re-schedule your visit.

3. If you or a family member become unwell and are diagnosed with COVID-19 after meeting with a member of our team, kindly notify the sales consultant who assisted you, or call us on 1300 545 464.

4. When visiting our display homes, please refrain from touching surfaces, walls, opening drawers and cupboards.

5. In place of handshakes, we are exchanging big smiles and warm welcomes.

6. No face covering, no entry.

Design & Contract Meetings - Online via Video or Phone

The JG King Homes team are equipped with the technology to continue conducting meetings via phone and video. Please speak to your consultant to arrange.

Home Builds in progress: Important Updates

To those in the pre-site phase of their building journey, we will continue to proceed with works via phone and video.

The Victorian Government announced on the 20th of September, that all construction will shut down in metropolitan Melbourne, the City of Greater Geelong, the Surf Coast Shire and the Mitchell Shire.

JG King Homes staff are reviewing the progress of all new home builds in the affected areas to provide our customers with updated timelines as soon as possible. This will take a number of days as we reschedule staff and materials to have your home built as swiftly as possible as soon as the shut down is lifted.

City of Ballarat has eased their lockdown, and our construction workers are able to return to work. Our supervisors and trades are adhering to the strict guidelines outlined by the Victorian Government.

Ongoing Commitment

We recognise that these are unsettling times and we pride ourselves on our relationship with our customers. We are confident that the impact on our home builds will be minimal and will continue to provide further updates when more information becomes available or the current situation changes. Please contact us if you require any further information.

Above all, from the JG King family to yours, we wish that you keep well and safe during these difficult times.

JG King Homes